TUGAS COMPLAINT LETTER
NAMA : DEWI RATNA SARI
NPM : 11212959
KELAS : 4EA17
Jl. Merdeka Raya 45
Bekasi 17111
Kota Bekasi
19th, March 2016
Mr. Song Jong ki
Customer Service Manager
Daebak Electronics
Flower Street, no.6
Bandung
Dear Sir,
I am writing this letter to make complaint regarding the product that I purchased recently. I bought a printer with serial number no. 14121998 and product model no. 3790 from one of your outlet in Flower Street, no.6, Bandung.
The product did not work properly. Its ink dont come on in paper properly. I have lodged a complaint on your customer service center, but there is no respond or action taken till now.
I have been a customer of your outlet for long, but this incident made me disappointed with the service you provide. Therefore, I ask want you to take an action to resolve this problem as early as possible. I attached a copy of the bill and photos of the product.
Thank You
Sincerely,
Dewi
Appendix: 1. Copy of the bill and photograph products
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