TUGAS INQUIRY LETTER

 

NAMA            : DEWI RATNA SARI

NPM               : 11212959

KELAS           : 4EA17

 

SHINE & CO. LTD

Sambawa Street 123

Bekasi

 

30 April 2016

The Descendant Of The Sun Co.

Surabaya

 

Dear Sir,

We saw your advertisement in the “Metropole Mall” a few days ago and interested in your steel product.

Please let us have details of your product together with the sampel, terms of payment and the price list. If the quality satisfactory and the terms are reasonable, we will place a large order soon. Could you give us details of discount and the fastest delivery please.

We hope to receive your reply soon.

 

Yours faithfully,

 

Ms. Dewi Ratna Sari

Sales Manager

 

 

TUGAS REPLY OF COMPLAINT LETTER

 

NAMA            : DEWI RATNA SARI

NPM               : 11212959

KELAS           : 4EA17

 

29th, of April 2016
Dear Ms. Dewi ,

Thank you for critics and advice, Daebak Electronic say sorry for this unpleasant damage from our product that you bought. there was a technical errors for our production. And for that we accept your advice to exchange your printer immediately. for your attention and patient thank you

Sincerely,

Mr. Song Jong Ki

Customer Service